Terms and Conditions

Introduction

Welcome to Muffy Tails. By using our website, muffytails.com, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using the website. If you do not agree to these terms, please do not use our website.

1. General Information

This website is operated by Muffy Tails, located at:

Address:
A 1202 Apex Green Valley
Sec. 9 Vaishali, Near Judge Colony Gate 4,
Ghaziabad – 201010, India

Contact Information:
Email: info@myffytails.com
Phone: +91-9810503303 / +91- 9910502347 / +91-8826797430

2. Use of Website

By accessing muffytails.com, you agree that you are at least 18 years of age or have parental/guardian consent to use this site. You may not use our products for any illegal or unauthorized purpose. You agree to comply with all applicable laws and regulations.

3. Product Information

All products available for purchase are intended for domestic use for pets only. We make every effort to display accurate product descriptions, but we do not warrant that the product descriptions or other content on the site are completely accurate, current, or error-free.

4. Orders and Payments

• All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes.
• Orders can be placed via our website, and payment must be made at the time of purchase through the available payment gateways.
• We reserve the right to refuse or cancel any orders placed through the website at our sole discretion.

5. Shipping and Delivery

We strive to deliver products in a timely manner. However, delivery times may vary based on the location and stock availability. We do not guarantee delivery within a specific time frame, and we are not liable for any delays in delivery beyond our control.

6. Return and Refund Policy

We do not accept returns or offer refunds unless the product is damaged or defective upon delivery. In case of such issues, please contact us at info@myffytails.com within 48 hours of receiving the product, along with photos and details of the issue.

7. Limitation of Liability

Muffy Tails is not liable for any direct, indirect, incidental, or consequential damages that may arise from the use or inability to use the website or products sold on the website. This includes any issues related to delivery, product quality, or any other aspect of the purchase process.

8. Intellectual Property

All content on this website, including images, text, logos, and product descriptions, is the intellectual property of Muffy Tails. Unauthorized use, reproduction, or distribution of this content is prohibited.

9. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

10. Changes to Terms and Conditions

We reserve the right to make changes to these terms and conditions at any time. Any updates will be posted on this page, and your continued use of the website following these changes will indicate your acceptance of the revised terms.

11. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of India, and any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of Ghaziabad, Uttar Pradesh.